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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at manager@nordicaustraliacollections.com.au. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at manager@nordicaustraliacollections.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at manager@nordicaustraliacollections.com.au.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its originais packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at manager@nordicaustraliacollections.com.au. Please note that returns will need to be sent to the following address that advised by the customer service team.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Also, restocking fess may apply.
You can always contact us for any return question at manager@nordicaustraliacollections.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at manager@nordicaustraliacollections.com.au.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at manager@nordicaustraliacollections.com.au. Please note thatIf your return is accepted, we’ll send you a return instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at manager@nordicaustraliacollections.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Contact our customer representative asap to make arrangement.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at manager@nordicaustraliacollections.com.au
Description
Elevate Your Lashes with the Precision Heated Eyelash Curler Wand
Discover beautifully lifted, long-lasting curls with this sleek and innovative Electric Heated Eyelash Curler. Designed in a convenient pen style, this tool features four adjustable temperature settings, a clear LED display, and an anti-scald comb for safe and effective eyelash styling. Achieve a stunning 3D curl effect effortlessly.
- Four Adjustable Temperature Modes: Tailor your curl with four precise temperature settings to suit all lash types:
- 55°C (First Gear): Ideal for soft or fine eyelashes.
- 65°C (Second Gear): Perfect for normal eyelashes.
- 75°C (Third Gear): Suitable for thick eyelashes.
- 85°C (Fourth Gear): Designed for hard or false eyelashes.
- Clear LED Display: The integrated digital screen clearly shows the selected temperature setting and current battery level, keeping you informed and in control.
- USB Type-C Fast Charging: Equipped with a modern Type-C charging port, allowing for convenient and fast charging from various sources such as power banks, laptops, car chargers, or USB wall adapters.
- Anti-Scald Safety Comb: The heated comb features a thoughtful double-sided, anti-scald design with grooves and bumps. Its curved shape perfectly fits eye contours, protecting eyelids and lashes from burns while ensuring effective curling.
- Rapid 8-Second Heat-Up: Reaches your selected temperature in as little as 8 seconds, so it's ready when you are, saving valuable time in your beauty routine.
- Simple & Effective 4-Step Use:
- Apply a thin coat of your favourite mascara.
- Once the curler is preheated, gently press the comb against the base of your upper lashes for 10-15 seconds.
- Slowly comb upwards from the root to the tip of your lashes, section by section, to create lift and curl.
- Apply a final coat of mascara to set the curl and enhance the 3D effect.
- Sleek, Portable & Hygienic: Its compact pen-shaped design and protective cap make it easy to carry in your makeup bag for touch-ups on the go, while keeping the comb clean.
Product Specifications:
- Product Name: Electric Heated Eyelash Curler Wand
- Temperature Settings: 4-speed (55°C, 65°C, 75°C, 85°C)
- Display: LED Screen (Temperature & Battery Level)
- Charging Port: USB Type-C
- Heat-Up Time: Approximately 8 seconds
- Dimensions: Approximately 130mm (H) x 29mm (W) x 20mm (D)
- Weight: Approximately 28g
- Features: Anti-scald comb, Protective cap
Package Includes:
- 1 x Electric Heated Eyelash Curler Wand
- 1 x Protective Cap
- 1 x USB Type-C Charging Cable
- 1 x User Manual
Safety Notice & Lithium Battery Information: This product contains a rechargeable lithium-ion battery. Please follow all usage, charging, and storage instructions detailed in the user manual. Use with caution near the eyes. Do not touch the heated element directly to the skin or eye for prolonged periods. Keep out of reach of children. For external use on eyelashes only.
Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
- For customers in Victoria, approximately 7-10 working days;
- For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
- For customers in WA, NT, and TAS, approximately 9-12 working days.
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